Terms and Conditions
Sticks Building Supplies owns and operates this site, and is located at 14 Parkhead Place, North Harbour Industrial Estate, Albany, Auckland 1311
Acceptance of Terms
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.
Contract, Payment and Delivery all within New Zealand
Orders will only be accepted by Sticks Building Supplies in Auckland, New Zealand and payment is to be made in New Zealand currency. Any contract arising from this site is governed by the laws of New Zealand.
We aim to deliver your order within 3 to 5 working days to most areas. Delivery to rural addresses and the lower South Island can take up to 10 days. On the rare occasion that there’s a delay or stock issue we’ll let you know right away. Sticks Building Supplies will deliver goods only within New Zealand.
Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While Sticks Building Supplies does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.
Orders, Price and Payment
Products may be ordered by following the instructions on the catalogue pages of this site. All prices quoted exclude Goods and Services Tax unless otherwise specified. Prices may increase or decrease from time to time.
No order will be accepted for delivery outside New Zealand.
Delivery charges within mainland North Island and South Island, New Zealand will be calculated for each order and shown as a separate item before you chose to enter your payment details and send the order to be processed. Delivery will be by courier chosen by Sticks Building Supplies.
For delivery to an offshore island of New Zealand please enter the details of the pick up point or shipping agent on the mainland at which it would be convenient for you to have the order delivered. Sticks Building Supplies responsibility for product shall cease on delivery of the order to the shipping agent, properly addressed.
You must pay by credit card. Your credit card details are delivered immediately to a secure ecommerce server and our bank immediately debits your card for the cost of the items ordered and of delivery. If Sticks Building Supplies is unable to deliver any items, your card will be credited with the full cost and delivery charge for that item debited when the order was placed.
Title and Risk
Your order is not binding until accepted by Sticks Building Supplies. Goods are at our risk until delivered to you, or in the case of an offshore island address, until delivered to your shipping agent. We may deliver each item ordered separately if we choose for supply or other reasons. If this is the case you will not incur any extra delivery cost.
Cancellation and Product Return
We will abide by all the conditions and guarantees which are mandatory as implied by the Consumer Guarantees Act 1993 (NZ).
Sticks Building Supplies gives no express guarantees unless they are in writing. Unless the goods are acquired for business purposes, Sticks Building Supplies will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.
Limitation of Liability
Sticks Building Supplies is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if Sticks Building Supplies was advised of the possibility of such damages.
Routine Security Checks
Sticks Building Supplies reserves the right to contact the purchaser of an order to confirm the validity of delivery details supplied and we will perform security checks on any orders that raise a security alert based on purchase type or level. Sticks Building Supplies reserves the right to cancel and refund any order that appears to be fraudulent.